Accessibility at BCDO

Welcome, we’re really pleased you are coming to Big Church and look forward to meeting you.

BCDO happens at Wiston Estate, a beautiful greenfield location. We recognise that grass, and the weather, can be a challenge, but work hard to make sure BCDO is as accessible as possible. You’ll find more details below about what to expect and the support we can provide, which will be updated as we get closer to the event. If you would like to be added to our Access mailing list, and receive updates on our Access provision, including a site map closer to the event, please click here.

If you have any questions that aren’t answered below, please feel free to email [email protected]

 

Accessible Campsite

We have designed our Accessible Campsite as a welcoming and helpful space. Easy to get to, with parking nearby, it is located really close to the entrance to the main arena and is for both tents and campervans/caravans.

The campsite contains:

  • Accessible toilets, including a Mobiloo Changing Places unit
  • Accessible shower
  • Charging tent for electric scooters/wheelchairs/medical equipment
  • Event Mobility – our provider of hireable electric scooters and wheelchairs
  • Access Team volunteers

If you have access requirements you are welcome to stay in the Accessible Campsite, along with your family, personal assistant and close friends. In order to make sure that there is space for everyone who needs it, we would ask that there are no more than 10 people accompanying you.

Accessible Campsite – booking your space:

If you have already booked your ticket, and need to let us know you would like to be in the Accessible Campsite please email [email protected] 

If you are about to book your tickets, please make sure you tick the checkbox for Accessible Campsite when buying your camping tickets.

Assistance Dogs

The only dogs allowed on site are fully trained Assistance Dogs. If you will be bringing an Assistance Dog we recommend you email [email protected] who can provide you with details of toileting areas and other useful information. Please ensure your dog wears a harness or lead that identifies it as an assistance dog and bring proof with you that your dog has been provided by a member of Assistance Dogs UK .

Deaf and hard of hearing

If you are Deaf or hard of hearing then we would encourage you to contact us, so we are best able to support you. We have a team of professional interpreters and would love your feedback on how you would prefer to engage with them, as we update our plans. Please email [email protected]

First Aid & Medications

If you have a medical emergency then the First Aid team will be happy to help. In order to reduce the chances of being unwell, please make sure you bring all your regular medications to site with you, along with an assistant trained in administering them if you require help to take them. 

Regrettably it is not possible for BCDO to safely and securely store medications for you. Should you need to refrigerate your medication, we recommend that you seek advice from your G.P.

Getting around

We have special access routes to all main venues and essential services, but most of the site is grass. If it rains then the grass can become slippery or muddy. We would recommend that if you have mobility issues you consider either renting an electric scooter/wheelchair from our provider Event Mobility, or bringing your own with you.

Parking

We have two locations for Disabled Parking. If you are camping, Disabled Parking is next to the Accessible Campsite. If you are visiting for the day, Disabled Parking is located by the TicketGate. If you have a Blue Badge you do not need to pre-book your parking. If you do not have a Blue Badge please contact [email protected] for assistance. 

Personal Assistants

If you have a personal assistant to support you with your disability then you can purchase a Carer ticket for them in advance through our website ticketing page.  

You will need to select your Carer ticket along with your own full price ticket. After you have paid for your order, you have 14 days to send your supporting documentation to [email protected] Once your documentation has been checked a carer e-ticket will be emailed to you. 

Supporting documentation that we accept includes Personal Independence Payment (PIP), Disability Living Allowance (DLA), Employment and Support Allowance (ESA), Blue Badge or relevant medical documentation to support an injury such as a doctor’s note.

Priority Lane

We know that queuing can be difficult. To make your arrival on site easier, we have a priority lane for Access users, which can be used by you and your Personal Assistant/Carer.

Toilets

We have accessible toilets at every toilet block around the site, which will be clearly marked.

Viewing Platform

We have a raised Viewing Platform in the Main Stage arena, right in front of the sound desk. It can be accessed via a pathway and has charging points for wheelchairs. Please note that as these charging points are outdoors, they can be impacted by damp conditions.