Info Point Team at work
Big Church Festival

Info Point Team

Do you love to answer questions? Are you good at helping people? Can you store lots of information in that clever brain of yours?

We need some Info Point angels who can answer any questions, help reunite people with lost property, and be a reassuring voice when they don’t know where to go, or what to do. So if you’re up for this people-based challenge, then this is the role for you!

Being sociable and switched on is essential. Guests visiting the Info Point may just want to chat or ask for directions. They may be distressed because of a lost personal item or wish to express their annoyance about a particular issue. Being able to deal calmly with these different situations is a must. You will often be juggling more than one issue at a time and dealing with lots of different emotions.

Local knowledge of the area surrounding the event would help as people may need information on local amenities, or transport links. So a problem-solving mentality and a caring attitude are essential.

What days do I need to work?

You’ll be required to work 15 hours over the course of the weekend. You’ll likely have one longer shift of 10 hours, plus one shorter shift of 5 hours. One of your shifts will be on a live event day (Saturday or Sunday), and the other shift won’t be, giving you one full day off to enjoy the event! Please see our Volunteer FAQs if you have any further questions.

When do I need to arrive?

You will need to be on-site no later than 7:30 pm the evening before your first shift, this is in order to attend the team-wide briefing. When selecting which days you’re available to volunteer, please bear this in mind. We’ll also be holding a volunteer-only welcome party on the evening of Thursday 25th May, and we’d love for all volunteers to join us!

How to apply

Click the link below

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